The ABCs of Onboarding Success

ABCs Onboarding Success

Introducing a new person into a new workplace – with its unique culture, policies, people and expectations – requires planning and customisation. Whether you are helping a new hire get up to speed or guiding existing employees in working more effectively with a new team member, everyone is different and adjusts to change or new situations differently.

Follow these guidelines for onboarding success: ABC



Structured onboarding helps new entrants quickly understand the company’s business and how their new role fits within the organisation. The onboarding plan should be aligned with how the new hire can add the most value both with “quick hits” and longer term goals. Individual alignment with the team’s activities and priorities is essential.


Behavioural assessment data can help managers create a roadmap to onboarding success by educating the hiring team on the new employee’s motivations and drives. Armed with this information, the manager can develop a customised program to support the employee with culture fit, team dynamics, potential conflict resolution, managing self and others etc.

Using behavioural data such as the Predictive Index enables a manager to customise development and coaching efforts in a manner that resonates directly with the behavioural style and preferences of the new employee, all contributing to a more effective experience.

Managers have the power to significantly improve a new employee’s experience, which impacts everything from retention to engagement to productivity. Since 69% of new hires decide their future with the company based on their onboarding experience (Aberdeen), companies who leverage data and tools can generate bottom line results.


Creating an ongoing support and development network is essential for a new hire. Establishing connections at a new job impacts and improves employee engagement. However, you may have a new person who gains confidence through rapid connections with people, whereas another individual may prefer to first gain a deeper understanding of their job. Therefore, best practice on how and when you introduce new hires to other colleagues and their environment can differ drastically even if the desired outsome (of getting them acclimated and productive quickly) is the same. Behavioural data also contributes to helping new hires establish critical connections in the manner that is best suited to their short and long term success.


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